Support

Apple Health

Heart rate, sleep or weight do not show

iOS does not tell apps when a read permission is off, so Padkos cannot see the difference between "no data" and "not allowed". Open Settings, Health, Data Access and Devices, Padkos, and turn on everything you want Padkos to use. Resting heart rate and heart rate variability are the ones most often left off.

My scale or band is not Apple

Padkos reads what is in Apple Health. Turn on Apple Health sync in your device's own app: Mi Fitness or Zepp Life for Xiaomi, Garmin Connect, Oura, Withings, or Health Sync for Samsung. Then check the data arrives in the Health app.

Where does my food log go?

Into Apple Health, as nutrition samples from Padkos. Other apps you allow can read it there.

Calories and budget

How is my budget worked out?

Resting burn from Mifflin-St Jeor (or Katch-McArdle when a scale measured your lean mass), times your activity level, less the deficit for your goal pace, never below a safe floor. The full method is in the Terms. Tap the info button next to the budget in the app to see your own numbers. It is an estimate, not medical advice: check with a doctor before a big change.

Why does a number say "(estimate)"?

It was worked out by the AI from a photo or a description. Tap it to change the amount or the values.

Ask Padkos (AI)

Turning it on and off

AI is off until you agree to it. Turn it on or off in Settings, AI. While it is off nothing is sent to DeepSeek.

"You have used today's free AI requests"

Each device gets a free number of AI requests and web searches a day. The count resets at midnight UTC (02:00 in South Africa). Logging, the food database, barcodes and the kitchen keep working without AI.

It changed my plan and I do not like it

Big changes come as a proposal: tap Change and say what to fix, or do not accept it. Anything it already did has Undo on its card.

Kitchen, recipes and iCloud

My recipes are not on my other device

Kitchen and recipes sync through your own iCloud Drive. Check that you are signed in to iCloud with the same Apple Account on both, and that iCloud Drive is on for Padkos in Settings, your name, iCloud.

Importing a recipe from a link

Share the page or video to Padkos, or paste the link in Recipes. Padkos reads the recipe and works out nutrition per portion. Check the ingredients before you save.

Apple Watch

Install the Watch app from the Watch app on your iPhone (My Watch, Padkos, Install). The Watch shows what is left today and logs water, coffee and food into Apple Health. Open Padkos on the iPhone once if the Watch shows no numbers.

Delete all your data

1. Padkos, Settings, Delete all my data. This removes the app's data on your iPhone and Watch and the Padkos folder in your iCloud Drive.
2. Food, water and caffeine already in Apple Health stay there. To remove them: Health app, your picture, Apps, Padkos, Delete All Data from "Padkos".

Removing the app also deletes its data on the device. Details are in the Privacy Policy.